Our Dear Client, in the event you are not satisfied with the services provided, you can file a complaint by contacting us on our company Call Center +962-6-5657541 – EXT 129, or send us an email on [email protected]. Knowing that National Express handles any complaint within a period of time not exceeding (30) working days from the date of submitting the complaint. if you are not satisfied with the outcome of the complaint, you can resort to the Central Bank of Jordan or resort to the legal judiciary.
You can contact the Central Bank of Jordan on the following phone number (+962-4630301) or by sending an email to [email protected].